Hub Manager – Drive Growth & Profitability

About the role

The Hub Manager leads the launch and expansion of new Jaza hubs, ensuring each location reaches profitability and delivers excellent customer experiences. You will work directly with a cohort of Jaza stars, coaching them to meet sales, retention, and operational targets.

Key responsibilities

• Drive customer acquisition to achieve an average of 130 active customers per hub.
• Conduct door‑to‑door sales and follow‑up with churned customers to boost retention.
• Increase monthly recurring revenue to around 1 M NGN and maintain an ARPU above $2.8.
• Own hub profitability, balancing compliance with pack loss and missing‑pack metrics.
• Coach Jaza stars on sales techniques, customer service, and inventory management.
• Recruit, interview, and train new Jaza stars.
• Participate in hyper‑care meetings, report progress, and flag operational challenges.

Required profile

• Bachelor’s degree or equivalent in Sales, Administration, Marketing or a related field.
• Minimum 5 years of experience in sales, customer relations, entrepreneurship or a comparable role.
• Proven leadership ability and an entrepreneurial mindset.

Required skills

What we offer

• Opportunity to shape and grow new business hubs.
• Leadership role with direct impact on revenue and customer experience.
• Supportive team environment and continuous coaching.