HR Operations Specialist

About the role

The HR Operations Specialist is responsible for administering, coordinating and continuously improving core HR operations such as payroll, HR systems, employee lifecycle management, workforce analytics, benefits administration, training coordination, compliance activities and HR projects. The role supports HR leadership with workforce insights and program delivery.

Key responsibilities

• Payroll governance: coordinate monthly payroll, validate instructions, reconcile and support payroll enquiries
• Reporting and workforce analytics: produce headcount, turnover, recruitment, absence, overtime, training and diversity reports, and maintain dashboards and metrics
• HR systems administration: maintain employee data in iConnect and other HR platforms, process lifecycle transactions and support system enhancements
• Employee lifecycle: recruitment, onboarding, transfers, promotions, terminations and offboarding
• Absence management: record leave and sickness absence, liaise with occupational health and follow up leave balances
• Benefits and pension administration: administer medical, insurance and pension schemes, coordinate remittance reporting and support enrolments
• Employee tax administration: collect and validate tax documents, prepare tax schedules and monitor filing deadlines
• Training coordination: annual training plans, records, ITF documentation and training dashboards
• HR project and change programme support, and audit and compliance documentation

Required profile

• HR degree preferred, or business degree
• CIPM qualification or equivalent preferred
• Proven experience delivering HR administration and working in an HR environment
• Experience handling confidential information
• Good knowledge of Nigerian Labour Law

Required skills

• Intermediate-level Microsoft Office
• Use of Workday or another HR information system desirable
• Excellent attention to detail, planning and organization, and strong communication skills