Head of Credit

About the role

CredPal is a financial technology company offering credit cards and investment solutions. It is looking for a Head of Credit to own the credit strategy, underwriting framework, portfolio quality, risk appetite and lending performance across consumer and business lending. The role balances growth, risk, customer experience and profitability, and is full-time and hybrid.

Key responsibilities

• Define and lead the credit strategy and credit policies, including underwriting standards, approval authorities, limits, exceptions and risk appetite.
• Own the performance, quality, growth and profitability of the credit portfolio and oversee underwriting across consumer and business lending.
• Build frameworks for assessing business borrowers (cash flow, financial statements, repayment capacity, sector risk, concentration, collateral).
• Drive scorecards, decision rules, risk segmentation, credit limits, pricing and automated decision strategies.
• Set up portfolio monitoring and early-warning systems (delinquency, defaults, PAR, NPLs, roll rates, vintage, concentration).
• Partner with Product, Business, Sales, Data, Fraud, Risk, Collections and Recovery teams on risk-based growth, pricing, fraud detection and recovery.
• Lead stress testing, chair credit committees, ensure regulatory compliance and provide executive reporting.
• Build and lead a credit team and drive the use of data, automation and scoring models.

Required profile

• Bachelor's degree in Finance, Economics, Accounting, Business, Statistics or a related field; postgraduate degree an advantage.
• Minimum 8 years of relevant experience in credit, lending, risk, portfolio management or underwriting, with significant leadership experience.
• Strong experience in banking, fintech, consumer and business lending.
• Demonstrable experience managing sizable credit portfolios and delivering sustainable growth.
• Relevant professional qualifications such as CFA, FRM, ACA, ACCA, ICAN are an advantage.

Required skills

• Strong knowledge of credit policies, risk appetite, risk segmentation and portfolio controls.
• Business lending: financial statement analysis, cash-flow assessment, sector analysis, exposure management.
• Portfolio metrics: PAR, NPLs, roll rates, vintage analysis, expected credit losses, defaults and recoveries.
• Credit scoring, automated decisioning, risk models and data-driven lending.
• Fraud risk, concentration risk, stress testing and early-warning systems.
• Excel, and experience with BI, SQL or similar analytical tools.

What we offer

• Competitive compensation and performance-based incentives.
• Hybrid work arrangement with flexibility.
• Career growth and leadership development opportunities.
• Direct access to senior leadership and a collaborative, innovative environment.