Head of Administration – Professional Institute

About the role

The Head of Administration leads the day‑to‑day operations of the College, overseeing all administrative units such as examinations, finance, human resources, IT, facilities, and general office services. This senior leadership position ensures that all functions align with the Institute’s strategic objectives and governance frameworks.

Key responsibilities

• Provide strategic leadership to all administrative departments and ensure alignment with the College’s goals.
• Support governance bodies (Council, Executive Committee) by preparing reports, managing board documentation, and following up on decisions.
• Oversee human‑resource functions including recruitment, onboarding, performance management, staff welfare, disciplinary actions, and professional development.
• Develop, implement and monitor policies, systems and SOPs to improve efficiency and service quality.
• Manage financial operations: budgeting, procurement, expenditure control, financial reporting and statutory compliance.
• Coordinate internal and external communications, ensuring effective collaboration across departments and country offices.
• Plan and execute College events, Council sessions and professional examinations.
• Safeguard assets, oversee facilities management, IT infrastructure and security of physical and digital resources.
• Drive adoption of digital tools, AI applications and technology‑enabled systems to modernise operations and enhance data reporting.
• Monitor regulatory compliance and act as primary liaison between the Secretariat and the Secretary‑General on operational matters.

Required profile

• Master’s degree in Public Administration, Management, Business Administration, Education or a related field.
• Professional certification in Human Resources, Project Management or Governance (preferred).
• Minimum 12 years of progressive senior administrative or management experience, preferably within a professional association, academic institution or international organization.

Required skills