Head, Communications

About the role

An NGO based in Lagos is looking for an experienced Head of Communications to oversee the planning and coordination of all internal and external communications. The role covers the conception, implementation and ongoing management of messages about the organisation's mission and vision, and requires establishing a comprehensive communications strategy with stakeholder buy-in.

Key responsibilities

• Strategic communications: articulate the organisation's vision and objectives, develop internal and external strategies, build strategic partnerships, identify and close communication gaps, and manage the annual communications/marketing budget
• Media management: provide editorial direction, design, production and distribution of publications, coordinate print and electronic materials, and prepare media activity reports
• Digital content: lead the Head of Digital Marketing, oversee content creation on digital platforms, build the online community and align with the overall communications strategy
• Leadership: manage the digital media, graphics and communications team, hold weekly and monthly meetings, set KPIs, coach team members and work with HR on training and engagement
• Content development: produce content for various channels and work with the Head of Production on radio, TV and other programmes
• Publicity and PR: run the publicity strategy, maintain relationships with national and international media, and work with an external PR agency on media relations campaigns
• Process and people management: set up systems and procedures, ensure proofing and brand standards, and evaluate the effectiveness of communications

Required profile

• Post-graduate degree in Communications, Journalism, International Relations/Public Affairs or a related discipline
• Minimum of 10 years' experience in communications and media management
• Experience with large cross-functional teams, writing, editing and producing digital content and social media management
• Experience setting and working with branding guidelines and a visual identity
• Advanced written and spoken English; expert writing and editing skills
• Experience leading in a faith-based environment is very desirable

Required skills

• Basic working knowledge of page formatting, image management, video and content preparation software (HTML, Photoshop, SharePoint preferred)
• Conceptualising and delivering an organisational communications strategy
• Project management, strong interpersonal and team skills, and the ability to prioritise under pressure