General Manager, Telecoms Business

About the role

A growing telecoms business, represented by eRecruiter, is looking for an experienced commercial leader to provide senior leadership for its telecoms portfolio. The role covers Interconnect, International Direct Access (IDA), Value-Added Services (VAS) and other telecoms businesses assigned by the Board, working closely with the MD, Technical Operations and the MVNO business FestMobile. It reports to the Board and leads commercial strategy, business development, product commercialisation and executive-level customer engagement.

Key responsibilities

• Develop and execute a Board-approved three-year growth strategy and annual commercial plan, with revenue, margin and customer targets
• Protect and grow existing Interconnect, IDA and VAS revenue, margins and strategic customer relationships
• Build a pipeline of new customers, partners, products and market opportunities
• Originate and lead major deals from prospecting through negotiation, contracting and revenue realisation
• Represent the Client at executive level with MNOs, carriers, ISPs, enterprise customers and industry stakeholders
• Commercialise VAS such as enterprise messaging, A2P SMS, USSD, CPaaS, content and subscription services, and lead go-to-market planning
• Set pricing frameworks, deal-approval thresholds and minimum margins; work with Finance on revenue assurance, billing accuracy and customer profitability
• Produce accurate monthly forecasts and maintain disciplined use of the CRM
• Collaborate with FestMobile's GM Sales and leadership on agreed MVNO growth initiatives

Required profile

• Strong commercial and business development capability
• Sufficient technical understanding to engage credibly with MNOs, carriers, service providers, enterprise customers and technology partners
• Ability to originate and close complex commercial deals and build high-value customer relationships