Franchise Partner – Full‑time On‑site Role

About the role

The Franchise Partner will lead the daily operations of a KOULLS franchise in Port Harcourt, ensuring the delivery of high‑quality mobility and hyper‑local services while upholding the brand’s standards.

Key responsibilities

• Oversee daily franchise operations, manage staff, coordinate service delivery, and maintain brand compliance.
• Drive local business growth by building relationships with customers, partners, and the community.
• Implement KOULLS’ strategic initiatives within the assigned territory.
• Lead local marketing activities and monitor financial performance, including budgeting and reporting.
• Provide regular operational metrics and outcome reports to KOULLS headquarters.

Required profile

• Proven franchising or business management experience, preferably operating or overseeing a franchise.
• Strong training and coaching abilities to onboard, develop, and support team members and partners.
• Sales and business development expertise to expand revenue and customer base.
• Recruiting and talent‑management skills to hire, retain, and motivate a high‑performing, diverse team.
• Excellent customer service and communication skills for positive client experiences and timely issue resolution.