Deputy Test Centre Administrator

About the role

The Deputy Test Centre Administrator will independently manage daily IELTS test centre operations while driving business development, sales, and revenue growth. This role ensures secure, compliant, and customer‑focused testing services and expands IDP’s market presence in Owerri.

Key responsibilities

• Manage IELTS test administration, security, compliance and quality assurance.
• Deliver excellent candidate experience and customer service.
• Generate leads, drive registrations, and achieve revenue targets.
• Build strategic partnerships with educational institutions, study‑abroad agencies and corporate organisations.
• Execute marketing initiatives, conduct market research and identify new business opportunities.
• Monitor operational performance, sales targets and business reports.

Required profile

• University degree in Social Sciences, Management, Business Administration or related field.
• Proven experience in administration, operations, sales, business development or customer service.
• Demonstrated ability to generate leads, convert enquiries into registrations and meet targets.
• Experience building relationships with educational institutions and corporate stakeholders.
• Strong communication, presentation, negotiation, organisational and analytical abilities.

Required skills

• Proficiency in Microsoft Office.
• Experience with digital reporting tools.
• Familiarity with CRM systems.
• Understanding of data confidentiality, compliance and operational procedures.