Delivery Coordinator (DC)

About the role

A renowned Nigeria-based restaurant is looking for a highly organized Delivery Coordinator to manage its in-house delivery fleet. The role involves overseeing the Live Dispatch Map and the Hybrid Auto-Dispatch system, stepping in to manually route orders when needed. There are two openings in Lagos and one in Abuja.

Key responsibilities

• Monitor the Live Dispatch Map and manage real-time driver assignments.
• Create multi-stop batch deliveries, grouping up to 3 orders for one driver.
• Serve as the main point of contact for riders and drivers, handling SOS alerts and reassignments.
• Manually route orders when the auto-dispatch system needs support.
• Maintain dispatch logs and daily delivery performance reports.
• Track driver availability, delivery times and failed deliveries.
• Coordinate with customer care on delivery complaints and escalations.

Required profile

• 2+ years' experience in logistics, dispatch or fleet management.
• OND/HND/BSc in Logistics, Supply Chain, Business Administration or a related field.
• Experience with local delivery platforms such as Chowdeck, Glovo or Bolt Food (preferred).
• Availability for shifts, weekends and peak delivery periods.
• Calm under pressure with strong problem-solving skills, integrity and accountability in dispatch records.

Required skills

• Google Maps API or logistics routing software.
• Basic Excel and data-entry skills for dispatch reporting.
• Familiarity with driver documentation and fleet records.

What we offer

• Salary of N150,000 before tax per month.
• Accommodation provided, HMO and a staff meal once a day.
• Performance bonus.

Applications close on Wednesday, October 28, 2026; only shortlisted candidates will be contacted.