Data Entry Officer – Umuahia North

About the role

The Data Entry Officer is responsible for accurately entering and maintaining merchant data, product catalogs, inventory and pricing information within the Moniebook platform. Working closely with Onboarding Specialists and Account Managers, you ensure data is clean and ready for fast go‑lives and reliable reporting.

Key responsibilities

• Input, update and maintain merchant data including product catalogues, SKUs, pricing, inventory levels and customer profiles.
• Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload.
• Prepare merchant accounts ahead of onboarding by populating required product, inventory and configuration data within agreed timelines.
• Review merchant‑submitted data templates for errors or missing fields and follow up to resolve gaps.
• Conduct data validation checks to identify and correct errors, duplicates or outdated records.
• Maintain accurate records of data entry activities, import logs and correction history in the CRM.
• Document common errors and resolutions to build a shared knowledge base.
• Fulfil ad‑hoc data requests from Onboarding Specialists, Account Managers and Support teams within SLA.

Required profile

• High accuracy in data entry and strong attention to detail.
• Ability to meet agreed timelines and handle volume of bulk imports.
• Proactive communication to resolve data gaps.

Required skills

• Data entry and validation.
• Spreadsheet handling (Excel) and CSV file processing.
• Experience with CRM systems.

What we offer

• Hybrid work mode with outsourced arrangement.
• Opportunity to work in a fast‑growing fintech environment.