Data Entry Officer (Hybrid – Umuahia North)

About the role

Moniepoint is seeking a Data Entry Officer to ensure merchant and product data are accurately entered into the Moniebook platform. Working in a hybrid setting in Umuahia North, you will support onboarding teams and maintain high‑quality data for smooth retail operations.

Key responsibilities

• Enter, update and maintain merchant data, product catalogues, SKUs, pricing and inventory levels.
• Process bulk imports from spreadsheets and CSV files, validating format and completeness before upload.
• Prepare merchant accounts for onboarding by populating required data within agreed timelines.
• Review merchant‑submitted data templates, identify errors or missing fields and follow up for resolution.
• Conduct data validation checks, correct duplicates or outdated records, and flag anomalies for the appropriate team.
• Maintain logs of data entry activities, import records and correction history in the CRM.
• Document common errors and contribute to a shared knowledge base.
• Respond to ad‑hoc data requests from Onboarding Specialists, Account Managers and Support teams within SLA.

Required profile

Required skills

• Proficiency with spreadsheet software (e.g., Excel) and CSV file handling.
• Experience using CRM systems for data tracking.
• Strong attention to detail for data validation and quality assurance.

What we offer

• Hybrid work environment combining onsite and remote tasks.
• Opportunity to work within a leading fintech platform serving millions of customers.