Customer Service Representative

Naija Job Hunter

Remote

Remote 🇬🇧 English

Job description

About the role

The Customer Service Representative provides professional and responsive support to customers, handling routine enquiries and complaints while maintaining accurate records.

Key responsibilities

Provide professional and responsive customer support.
Resolve routine enquiries and complaints.
Maintain accurate customer records.
Follow service standards.
Escalate complex cases as needed.

Required profile

Strong verbal and written communication skills.
Basic computer and documentation abilities.
Customer‑focused attitude and willingness to learn.
Previous customer service experience (preferred).

Questions fréquentes

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Published 1 week ago

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