Customer Experience Specialist
Ownage Group · Ibadan
Job description
About the role
Ownage Group is looking for a Customer Experience Specialist to join its fast‑growing prop‑tech team in Ibadan. You will be the friendly voice that guides our clients through every step of their property journey, ensuring they feel heard, valued and well supported.
Key responsibilities
- Respond promptly to client inquiries via phone calls and voice notes.
- Provide personalized assistance throughout the property buying process.
- Maintain a high level of client satisfaction by listening attentively and addressing concerns.
- Step in to fill the responsibilities of departing team members and continuously improve service quality.
Required profile
- People‑oriented with a pleasant demeanor and a clear, friendly voice.
- Excellent listening skills and a genuine desire to help others.
- Comfortable communicating through voice notes and telephone conversations.
Required skills
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Published 1 month ago
Expires 3 weeks from now
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Ownage Group
Ibadan
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