Call Specialist Officer
Mayristics Enterprise · Lagos
Job description
About the role
The Call Specialist Officer will handle inbound and outbound business calls, providing accurate information about the company's products and services while supporting sales and business development activities.
Key responsibilities
- Make and receive professional business calls and respond to customer enquiries.
- Identify customer needs, promote relevant products, and direct inquiries to appropriate departments.
- Record call details, handle complaints, and escalate complex issues when necessary.
- Support lead generation, schedule appointments, and prepare basic interaction reports.
Required profile
- SSCE, OND, HND, or B.Sc. qualification.
- Excellent verbal communication, pleasant telephone manner, and strong customer service skills.
- Ability to remain calm and professional with difficult customers.
- Good organizational and follow‑up abilities.
Required skills
- Basic computer and data‑entry skills.
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Published 2 hours ago
Expires 1 month from now
7 views · 0 interested
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Mayristics Enterprise
Lagos