Business Operations Associate

About the role

The Business Operations Associate will support the smooth execution of daily activities across all active projects, ensuring operational efficiency and timely issue resolution. This role works closely with field teams, partners, and internal stakeholders to maintain accurate records and drive continuous improvement.

Key responsibilities

• Support day‑to‑day operational activities across all active projects.
• Coordinate with field teams on operational matters and ensure timely resolution of field‑level issues.
• Track operational metrics and maintain accurate, up‑to‑date records.
• Assist in the implementation of standard operating procedures.
• Help resolve operational challenges and escalate when necessary.
• Organise stakeholder engagement activities and events.
• Liaise with partners, vendors, and stakeholders as directed.
• Prepare operational reports for review by the Head of Business Operations.
• Compile data and provide input for management presentations and updates.
• Maintain accurate logs and activity records for all assigned operational areas.

Required profile

• Minimum three years of relevant experience.
• A degree in a related field.

Required skills

What we offer

• Competitive monthly salary between NGN 250,000 and NGN 400,000.