Business Data Analyst

About the role

We are looking for a Business Data Analyst to turn operational, commercial and financial data into actionable insights that drive performance across our shipping and logistics platform. The role will work closely with Operations, Sales, Finance, Customer Support and Technology teams to ensure data accuracy and support strategic decision‑making.

Key responsibilities

• Collect, clean, validate and analyse data from multiple systems including operational, commercial, financial and technology sources.
• Develop and maintain dashboards, reports and performance trackers for management and departmental teams using Power BI, Tableau or Looker Studio.
• Monitor key business metrics such as order volumes, delivery completion rates, turnaround time, revenue, customer retention, fleet utilisation and service performance.
• Identify trends, performance gaps, risks and growth opportunities and provide practical recommendations.
• Automate recurring reports and improve reporting efficiency and reliability.
• Present findings and recommendations through reports, dashboards and presentations to senior management.

Required profile

• HND or equivalent in Data Analytics, Statistics, Economics, Computer Science, Mathematics, Business Administration or a related field.
• At least 3 years of experience in business intelligence, data analysis or performance reporting.
• Strong analytical, numerical, problem‑solving and critical‑thinking abilities.

Required skills

• Advanced Microsoft Excel (pivot tables, complex formulas, data cleaning).
• Data‑visualisation tools such as Power BI, Tableau or Looker Studio.
• SQL for data extraction and analysis.