Assistant Security Manager

About the role

Hilton is looking for an Assistant Security Manager to lead its hotel's security department. The role ensures the upkeep and safety of the property while delivering memorable, welcoming experiences for every guest. It covers security patrols, incident investigation, fire and safety compliance, staff supervision and security awareness training.

Key responsibilities

• Maintain positive working relationships across hotel departments and liaise with government agencies and law enforcement, escalating security matters promptly.
• Coordinate extra security personnel for conferences, banquets and other events, and supervise patrols of the perimeter, rooms, offices, storage, public areas and function rooms.
• Support compliance with local fire safety and general safety legislation, and ensure the Security Department follows safety regulations, company policies and procedures.
• Conduct regular security and fire safety inspections, document hazards and follow up corrective actions.
• Investigate reported thefts and security incidents, and prepare accurate incident reports; keep investigation updates within agreed timelines.
• Direct and coordinate security personnel, provide guidance to other departments and work with Department Heads so team members understand their security duties.
• Plan and deliver security awareness and safety training, and run regular briefings on terrorism response, fire, emergency and evacuation procedures and drills.
• Oversee hotel key control and monitor security performance indicators, recommending improvements.

Required profile

• Bachelor's degree or equivalent in Security Management, Criminology, Law Enforcement, Risk Management or a related field.
• Professional background in security, law enforcement or military service.
• 5 to 7 years of experience in security operations, preferably in hospitality, with at least 3 to 5 years in a supervisory role.
• Good knowledge of security management, risk assessment, emergency response and incident investigation.
• Knowledge of local fire safety regulations, occupational health and safety requirements and security legislation.
• Training or certification in Fire Safety, First Aid, Emergency Response or Security Management is an added advantage.

Required skills

• Strong leadership, communication, problem-solving and decision-making skills.
• Ability to manage security personnel and coordinate operations with internal and external stakeholders.
• Proficiency in incident reporting, record keeping and basic computer applications.