Waitress – Full-time Hospitality Role

About the role

Kenex Konsults International is seeking a friendly and professional waitress to join its restaurant team in Port Harcourt. This full‑time, on‑site position involves direct interaction with guests, ensuring a high‑quality dining experience.

Key responsibilities

• Welcome and seat guests in a courteous manner.
• Present menus, provide accurate food and beverage information, and take orders.
• Communicate orders to the kitchen or bar and serve meals promptly.
• Check on customers regularly to ensure satisfaction and handle additional requests.
• Address customer complaints politely and escalate when necessary.
• Process bills and payments accurately.
• Maintain cleanliness and organization of tables, dining areas, and service stations.
• Set up tables with appropriate cutlery, glassware, and napkins.
• Assist with clearing and resetting tables after guests leave.
• Ensure compliance with food safety, hygiene, and company service standards.
• Collaborate with kitchen and service staff to ensure smooth operations.
• Promote menu items, specials, and other services when appropriate.

Required profile

• SSCE, OND, or equivalent qualification.
• Previous experience as a waitress, waiter, or in a customer‑service role is an advantage.
• Excellent communication and interpersonal skills.
• Friendly, courteous, and customer‑focused attitude.
• Good listening and order‑taking abilities.
• Ability to work efficiently in a fast‑paced environment.
• Strong memory, attention to detail, teamwork, and problem‑solving skills.
• Good personal hygiene and professional appearance.
• Physical ability to stand and work for extended periods.
• Willingness to work flexible shifts, including weekends and public holidays.
• Honest, reliable, punctual, and eager to learn.

Required skills