Ticketing Agent – Amadeus GDS (Abuja)

About the role

We are looking for a diligent Ticketing Agent to join our travel operations team in Abuja. You will be responsible for issuing, re‑issuing and cancelling airline tickets using the Amadeus Global Distribution System while ensuring compliance with BSP Nigeria procedures.

Key responsibilities

• Issue, re‑issue and cancel flight tickets on Amadeus GDS accurately and promptly.
• Handle BSP remittance, sales reporting and ensure adherence to BSP Nigeria guidelines.
• Create and manage PNRs, fare quotes and itinerary planning for clients.
• Respond to client booking requests and provide travel advisory.
• Prepare invoices, receipts and maintain proper ticketing records.
• Liaise with airlines and partners on fares, availability and special requests.

Required profile

• Proven experience as a Ticketer with hands‑on use of Amadeus GDS.
• Diploma in Travel & Tourism or IATA certification (advantageous).
• Ability to handle BSP operations and BSP link reporting.
• Strong attention to detail and good customer service skills.
• Resident in Abuja and able to start immediately.

Required skills

• Amadeus GDS
• BSP operations

What we offer

• Competitive monthly salary ranging from NGN 400,000 to NGN 600,000.
• Full‑time, onsite position in a dynamic travel environment.