Technical Writer

About the role

As a Technical Writer you will join a global, remote‑first team, shaping how developers and technical users interact with complex software solutions. You will own documentation for key product areas and collaborate closely with engineering, product and design teams.

Key responsibilities

• Own documentation for one or more product areas, acting as the dedicated technical writing partner for product teams.
• Collaborate with engineers, product managers, and designers to ensure documentation remains accurate, relevant, and aligned with releases.
• Build deep expertise in assigned product areas by testing technologies and creating documentation based on real‑world user needs.
• Manage documentation projects from planning and writing through review, publication, and ongoing maintenance.
• Advocate for user‑focused documentation and bring customer perspectives into product discussions.
• Continuously improve documentation structure, clarity, and completeness using analytics, feedback, and internal insights.
• Partner with other technical writers and documentation specialists to share best practices and improve standards.
• Support the maintenance and evolution of documentation infrastructure, including build tools, deployment workflows, and documentation platforms.

Required profile

• Technically skilled writer who can translate complex concepts into accessible content.
• 3+ years of experience in technical writing with a portfolio that includes user guides, installation guides, API references, tutorials, or technical articles.
• Experience understanding, testing, and documenting complex software products and technical environments.
• Hands‑on knowledge of technologies such as Java, Kubernetes, Helm, Docker, and related developer tools.
• Experience writing documentation for SaaS products, on‑premise software, or enterprise technology solutions.
• Ability to adapt content for different audiences, including software engineers, developers, business analysts, and technical stakeholders.
• Familiarity with docs‑as‑code workflows, Git, Markdown, AI‑assisted workflows, and documentation frameworks such as Docusaurus.
• Willingness and ability to use the product ecosystem you will be documenting.
• Experience maintaining documentation platforms, deployment pipelines, or technical infrastructure is a plus.
• Software engineering experience or proficiency in programming languages is considered an advantage.
• Ability to contribute to and improve technical writing standards and style guidelines across teams.

Required skills

• Java
• Kubernetes
• Helm
• Docker
• Git
• Markdown
• Docusaurus
• AI‑assisted documentation workflows

What we offer

• Competitive, transparent compensation based on location, skills, experience, and market conditions.
• Equity opportunities through a virtual stock option plan where applicable.
• Fully remote work model with flexible working arrangements.
• Home office budget and coworking space support.
• Flexible time off to support work‑life balance.
• Opportunities for connection through team gatherings, company events, and community activities.
• Healthcare benefits adapted to local requirements, mental wellbeing support, and lifestyle spending benefits.
• Retirement or pension plans, including company contributions where applicable.
• Life and disability insurance where relevant.
• Annual professional development budget for courses, certifications, books, and learning resources.
• Inclusive workplace culture that values diverse backgrounds, perspectives, and experiences.