Store Manager

About the role

FMR Agency is hiring a Store Manager in Lagos (Marina) for a full-time position in retail, fashion and FMCG. The role covers day-to-day store operations, customer service, inventory control and reporting.

Key responsibilities

• Oversee daily store operations and keep the store clean, organized and well-stocked.
• Monitor inventory levels, keep accurate stock records and coordinate restocking.
• Attend to walk-in customers, give product recommendations and deliver excellent customer service.
• Process customer orders accurately and coordinate deliveries with logistics partners.
• Carry out basic product and market research on skincare products and industry trends.
• Maintain records of sales, inventory, customer orders and daily store activities.
• Prepare routine operational and sales reports and report inventory discrepancies and customer feedback to management.

Required profile

• Minimum of OND in any relevant discipline.
• Minimum of 2-4 years of experience in store management, retail operations or inventory management.
• Previous experience in skincare, beauty or retail is an added advantage.

Required skills

• Good knowledge of inventory management and record-keeping.
• Proficiency in Microsoft Office, particularly Excel.
• Strong customer service and communication skills, organization and attention to detail.
• Ability to work independently in a fast-paced environment.