Operations Supervisor - FMCG Skincare & Cosmetics

About the role

A highly organized, detail-oriented and analytical Operations Supervisor is sought to oversee daily operational workflows and drive efficiency across the business. The role covers procurement lifecycles, inventory levels, logistics coordination, FMCG regulatory compliance and communication between the corporate office and the manufacturing plant. It is a full-time position (Monday to Friday, 8:00 AM to 5:00 PM) reporting to the General Manager.

Key responsibilities

• Monitor day-to-day operations so that service standards, production schedules and operational guidelines are followed.
• Oversee the procurement cycle: raise purchase orders, secure approvals, coordinate with vendors for timely delivery and reconcile invoices with finance.
• Track stock levels, manage reorder thresholds and coordinate inbound and outbound shipments between suppliers, central storage and production facilities.
• Act as the operational bridge between office management and factory site teams on production needs, supply availability and resource allocation.
• Ensure compliance with FMCG industry standards, manage documentation, support internal audits and process regulatory filings.
• Work with HR, IT, Finance and Commercial teams to resolve bottlenecks, streamline workflows and support new system implementations.
• Compile daily, weekly and monthly operational metrics and report them to the General Manager.

Required profile

• Bachelor's degree (minimum second class lower / 2:2) in Business Administration, Management, Engineering, Economics or a related field.
• 2 to 3 years of hands-on experience in operations, supply chain or process management within the FMCG sector (skincare/cosmetics preferred).
• Strong command of logistics coordination, invoice reconciliation, inventory control and FMCG regulatory guidelines.
• Analytical, proactive problem solver able to handle several operational tracks in a fast-paced environment.

Required skills

• Advanced Microsoft Office, especially Excel and PowerPoint.
• Familiarity with stock management principles, ERP/CRM systems and purchase-to-pay workflows.

What we offer

• Monthly net salary of N400,000 plus performance bonuses.
• Health insurance (HMO coverage).
• Contributory pension scheme.
• Monthly transportation allowance.