Operations Manager

About the role

A full-time Operations Manager is sought to oversee and coordinate day-to-day operations across a multi-sector portfolio covering Real Estate, Entertainment, Telecommunications and Gadget Retail. This is a hands-on, multi-unit leadership role requiring an entrepreneurial mindset, solid business acumen and the ability to direct different operational processes at once, while driving efficiency, supervising department teams, maintaining cost control and helping each unit meet its strategic targets.

Key responsibilities

• Lead and optimise day-to-day operations across all sectors, align commercial, administrative and service delivery units, and enforce SOPs and corporate policies across locations.
• Oversee inventory, equipment maintenance and asset tracking; monitor budgets and daily expenses; manage vendors and suppliers to secure quality and cost savings.
• Track KPIs across business units, report to executive management, supervise team leads and set metrics for project execution, order fulfilment and service timelines.
• Resolve operational bottlenecks, make routine decisions independently and run continuous process-improvement initiatives.
• Act as operational liaison for major enterprise clients and partners, ensuring projects and orders are delivered on time and to quality standards.

Required profile

• HND or Bachelor's degree in Business Administration, Operations Management or a related field.
• At least 3 years of experience in operational leadership, business management or general administration; multi-sector experience preferred.
• Leadership, problem-solving, business acumen, communication and negotiation skills.

Required skills

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Modern operational and ERP software tools