Laundry Officer

About the role

The Laundry Officer is responsible for managing the flow of linens, towels, uniforms and other textile items within the hotel. You will ensure that all laundry is processed efficiently, meets quality standards and is available for the various departments that rely on clean linen.

Key responsibilities

• Collect, sort and record all soiled laundry items from hotel departments.
• Operate washing machines, dryers, irons, steamers and related equipment safely and according to fabric specifications.
• Inspect items for stains, damage or missing pieces before and after washing.
• Fold, iron and package clean laundry, then deliver it to the appropriate locations.
• Maintain accurate logs of laundry received, processed, damaged or missing.
• Monitor linen stock levels and report any shortages, damage or worn‑out items.
• Use detergents and chemicals in accordance with safety guidelines.
• Keep the laundry area clean, organized and free from hazards.
• Support periodic inventory checks and assist with other duties assigned by the Housekeeping Supervisor or Hotel Manager.

Required profile

• Minimum of 3 years’ experience in hotel or commercial laundry operations.
• At least an NCE (National Certificate of Education) or equivalent qualification.

Required skills