KYC and Onboarding Manager

About the role

eRecruiter is recruiting, on behalf of its client, an experienced and detail-oriented KYC and Onboarding Manager for an FCA-regulated payments and remittance business that connects frontier markets. The role ensures regulatory compliance through innovative onboarding technology and facilitates seamless cross-border transactions. It is based in Lagos.

Key responsibilities

• Lead the end-to-end onboarding process in line with UK FCA regulations and international AML laws.
• Carry out KYC/KYB due diligence using automated tools such as Sumsub and other ID verification solutions.
• Review client documents and records daily and periodically to support ongoing compliance and risk management.
• Keep up with ID verification and authentication technologies and integrate them into onboarding workflows.
• Work with compliance, operations and technical teams to streamline onboarding and improve user experience.
• Maintain onboarding policies, procedures and documentation in line with regulatory changes.
• Monitor ongoing client relationships and manage and mentor the onboarding team.
• Develop process improvements using automation and new ID verification tools, and prepare reports on onboarding performance, compliance metrics and risk assessments for senior management.
• Interface with partners, banks and regulatory bodies.

Required profile

• Bachelor's degree in Finance, Business, Law or a related field.
• Professional AML/KYC certification such as CAMS, ICA or equivalent.
• Proven experience in KYC/AML compliance, client onboarding and automated onboarding platforms within financial services.
• Knowledge of Nigeria and frontier markets regulatory landscape; preferably experience onboarding businesses, individuals and regulated institutions from FATF-listed countries and across Africa.
• Leadership skills, strong attention to detail, organizational skills and effective communication.

Required skills

• Hands-on experience with Sumsub, Jumio, Onfido or similar ID verification tools.
• Extensive knowledge of UK FCA regulations and AML directives for cross-border payments.
• Understanding of onboarding clients from high-risk jurisdictions and emerging ID verification technologies.