Impact Manager

About the role

As an Impact Manager at Peralta, you will be the primary point of contact for our B2B clients across African markets. You will guide customers through the entire Peralta experience, from the first conversation to project delivery and repeat business, ensuring high‑quality freelance talent matches and measurable value for both clients and the marketplace.

Key responsibilities

• Identify, qualify and convert B2B leads, maintaining a robust commercial pipeline.
• Manage end‑to‑end client relationships: discovery, proposal development, project scoping, talent matching, delivery oversight, feedback collection and follow‑up.
• Translate client needs into well‑scoped Peralta opportunities and meet revenue targets for gigs sold.
• Foster repeat and referral business through responsive account management.
• Capture client insights and collaborate with internal teams to improve service quality, talent matching and product offerings.

Required profile

• Strong commercial mindset with a focus on building trusted client relationships.
• Ability to manage multiple client accounts simultaneously and drive projects to successful completion.
• Excellent communication and negotiation skills.

Required skills

What we offer

• Opportunity to shape the growth of Africa’s premier freelance marketplace.
• Collaborative, flexible work culture.
• Exposure to a diverse portfolio of African businesses and top freelance talent.