General Manager - IT Software Engineering and Delivery

About the role

MTN Nigeria is looking for a General Manager to lead its IT software engineering and delivery function, reporting to the Chief Information Officer. The mission is to lead end-to-end engineering and delivery of software, AI and digital-platform solutions, building in-house product development and engineering capability, driving DevOps enablement and platform reliability, and overseeing delivery partners.

Key responsibilities

• Lead end-to-end software and AI engineering delivery across strategic digital platforms, in line with IT strategy, architecture and design standards.
• Build and lead in-house product development with business product owners, and drive agile delivery at scale, including release planning, dependency management and delivery governance across squads and partners.
• Drive DevOps enablement, CI/CD and automation, embedding security-by-design with Information Security.
• Ensure stability, performance and scalability of middleware and integration services, and platform reliability through resilience, observability and transition to IT Operations.
• Industrialise AI by moving prioritised use cases from proof of concept to scalable, monitored production solutions.
• Set engineering governance: coding standards, QA and testing, quality gates and technical-debt management, and develop frameworks, policies and standards.
• Monitor delivery performance (lead time, release frequency, change failure rate, recovery time) and run post-implementation reviews.
• Manage delivery partners and vendors against agreed performance standards, and partner with IT Operations so solutions are supportable in production.

Required profile

• First degree in Computer Science, Software Engineering, Engineering, Information Technology or a related discipline; a Master's degree, preferably an MBA, is an advantage.
• Minimum 12 years of experience, including at least 5 years in a manager track and 3 years in the relevant sector.
• Substantial experience leading software engineering and delivery at scale (agile, DevOps, in-house development).
• Experience managing delivery partners and vendors; experience delivering AI/data products and across diverse cultures and geographies is advantageous.
• Fluent in English.