Desk/Coordinating Officer

About the role

The Desk/Coordinating Officer will support Lead Enterprise Support Company’s micro‑insurance business by driving business development, sales and customer service activities across Port Harcourt and the wider Rivers State region. The role combines relationship management with hands‑on sales execution to expand the company’s partner network and achieve growth targets.

Key responsibilities

• Identify and develop business opportunities through cooperatives, market associations, trade unions, community groups, aggregators and clusters.
• Build and maintain relationships with existing and prospective partners to increase market penetration and cross‑sell micro‑insurance products.
• Drive the full sales cycle – prospecting, presentations, negotiations and closing – to meet quarterly business targets (minimum five new opportunities).
• Educate customers and partners on products, handle enquiries and complaints, and gather feedback for service improvement.
• Support claims investigations, monitor partner compliance and provide market intelligence and performance reports.

Required profile

• Bachelor’s degree in any discipline from a recognised institution.
• 2–3 years of proven experience in sales, business development, marketing or customer relationship management; experience in insurance or micro‑insurance is a plus.
• Ability to work independently and manage multiple stakeholder relationships.
• Strong communication, negotiation and interpersonal skills.

Required skills

• Proficiency in Microsoft Word.
• Proficiency in Microsoft Excel.
• Proficiency in Microsoft PowerPoint.

What we offer

• Competitive monthly salary ranging from NGN 400,000 to NGN 600,000.
• Opportunity to grow within a dynamic micro‑insurance business.
• Professional development and exposure to a wide network of partners.