Customer Success and Implementation Specialist
HrmOffice Limited · Lagos
Job description
About the role
We are seeking a Customer Success and Implementation Specialist to lead client onboarding, configuration, and system setup, ensuring a smooth transition to our platform. You will manage data migration, deliver training, and provide proactive support throughout the implementation process. Follow‑ups will be conducted to ensure adoption and satisfaction while collaborating cross‑functionally to streamline onboarding workflows.
Key responsibilities
- Lead customer onboarding, configuration, and system setup.
- Manage data migration with accuracy and efficiency.
- Deliver engaging training sessions to empower users.
- Provide proactive support and troubleshooting during implementation.
- Conduct follow‑ups to ensure adoption and satisfaction.
- Collaborate cross‑functionally to improve onboarding workflows and reduce activation timelines.
Required profile
- Minimum of 4 years of relevant experience.
- At least a degree in a related field.
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Published 3 days ago
Expires 1 month from now
22 views · 0 interested
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HrmOffice Limited
Lagos
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