Customer Service Representative
Kapolite Care Home Limited · Lagos
Job description
Key responsibilities
- Providing introductory information, such as a product manual explanation, to prospective and new customers
- Handling customer complaints and troubleshooting issues with products or services
- Following up with clients or customers by phone, web chat or email to check that they’re still satisfied with their purchases or services received
- Accessing databases to retrieve account information for customers
- Letting customers know about additional products or services that might benefit them
Required profile
- Minimum qualification of an OND
- No experience or less than 1 year of previous experience in a similar role
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Published 19 hours ago
Expires 1 month from now
16 views · 1 interested
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Kapolite Care Home Limited
Lagos