Customer Service Representative – Cinema Team Member
Filmhouse Cinema
Job description
About the role
Join the Filmhouse Group team as a Customer Service Representative in our cinema. You will be the first point of contact for guests, handling ticket sales, reservations and ensuring a smooth cinematic experience. The role contributes to the group’s mission of delivering magical, inspiring entertainment to audiences.
Key responsibilities
- Sell box‑office tickets, respond to guest queries, and manage reservations and sales.
- Monitor and maintain cash flow, ensuring no shortages at the till.
- Guide guests to entrance and exit points, maintaining clear pathways.
- Oversee guest flow within the cinema to prevent obstructions and enhance the viewing experience.
- Participate in briefings, meetings, and training sessions as directed by the cinema manager or HR.
- Support initiatives to increase concession revenues.
- Arrange and clean designated areas to uphold hygiene standards.
Required profile
- Educational qualifications: ND, HND, BSc/BSE, Diploma, NCE, or SSCE.
- Age between 19 and 26 years.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Nigeria.
Salary: Customer Service Representative Based on 77 job offers in NigeriaSalaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 9 hours ago
Expires 1 month from now
6 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Filmhouse Cinema