Business Development Manager - BFSI (Lagos)

About the role

A leading African technology company, recruited through eRecruiter, is hiring a Business Development Manager in Lagos. The role manages the commercial side of the assigned sales vertical (Banking & Financial Services Institutions - BFSI) and works with support functions to generate new revenue streams, close new business opportunities and manage existing customers.

Key responsibilities

• Manage go-to-market and business development requirements and collaborate with internal sales teams on sales opportunities.
• Support pre-sales with business expertise: analysis, design and development of integrated technology solutions focused on customer requirements.
• Propose business deals by contacting potential partners and exploring new business frontiers.
• Drive post-sales activities such as timely project completion, revenue collection and customer satisfaction.
• Research prospective accounts, identify customer needs and propose technology solutions.
• Act as focal point for resolving customer complaints and take part in client briefs, workshops and business development activities.
• Ensure revenue assurance on renewals, qualify new opportunities, facilitate negotiations and ensure profitability.
• Perform regular market and business intelligence research and maintain up-to-date knowledge of products and services.
• Support strategic partnerships with OEMs to improve service delivery and customer satisfaction.

Required profile

• First degree in any discipline or a technology-related field; an MBA or equivalent is an added advantage.
• At least 6 years' experience in a similar business development role, including in a technology consulting environment.
• Experience in contract negotiation, client liaison and contract management.
• Relevant professional qualifications or membership in a business development body.

Required skills

• Proficient knowledge of project management, sales performance indices and measurement, and industry product knowledge.
• Clear understanding of the B2B business environment.
• Strong analytical, critical thinking and communication skills, with the ability to manage multiple stakeholders and competing priorities.