Business Development & Customer Experience Manager

About the role

Pomovina Fresh is looking for a dynamic Business Development & Customer Experience Manager to drive sales growth and enhance client interactions across multiple channels. You will be responsible for converting enquiries into orders, expanding our market reach, and supporting promotional initiatives.

Key responsibilities

• Lead follow‑up and convert enquiries into sales.
• Respond to orders via phone, WhatsApp Business, Instagram and other digital platforms.
• Upsell and cross‑sell Pomovina products, combos, and bulk packages.
• Identify and pursue opportunities with offices, corporates, schools, gyms, events and bulk buyers.
• Achieve daily, weekly and monthly sales targets.
• Support promotional campaigns and product launches.
• Prepare daily and weekly sales and customer reports.

Required profile

• Minimum 2 years of experience in sales, customer service or business development.
• HND or Bachelor’s degree in Business Administration, Marketing, Communication or a related field.
• Strong persuasion, negotiation and verbal communication abilities.
• Comfortable working with sales targets and reporting.
• Residence within reasonable distance of Jabi, Abuja.

Required skills

• WhatsApp Business
• Instagram
• Digital communication platforms