Apple Sales Consultant - Store-in-Store

About the role

eRecruiter is recruiting, on behalf of its client, a Sales Consultant for a reseller of professional and consumer technology brands in Sub-Saharan Africa, whose core brand is Apple. The role is based in Lagos and focuses on maximising sales in the Store-in-Store (SiS) while giving every customer a hands-on, iStore-like experience with the latest Apple technology.

Key responsibilities

• Deliver high standards of customer service and exceed customer expectations.
• Achieve all sales targets set for the iStore and identify opportunities for growth.
• Ensure the SiS complies with merchandising guidelines, including planograms, and that all price guides and specs are up to date.
• Hold one-on-one and group demos and workshops for customers.
• Train customers and Apple product specialists employed by the reseller on products and standards.
• Help train other Apple product specialists so they can turn opportunities into sales.
• Reconcile POS daily where necessary, monitor and report stock levels of hardware and accessories, and generate replenishment orders with the reseller.
• Follow iStore and reseller policies to minimise stock loss, complete SiS reporting accurately, and provide insights that improve performance.

Required profile

• Minimum of a BSc (Hons) in any discipline.
• Proven track record in sales in a highly customer-service oriented environment.
• Evidence of last salary, either by payslip or bank statement excerpt.

Required skills

• Business awareness, communication, negotiation and persuasiveness.
• Entrepreneurship, flexibility, networking, responsibility and accountability.
• Interpersonal skills, customer focus, presentation skills and a passion for Apple and technology.