Administrative Secretary - Automobile Dealership

About the role

A company operating in the automobile dealership sector is recruiting an organised, professional and proactive Administrative Secretary. The role supports daily business operations, maintains accurate records, coordinates customer enquiries and assists the sales team with administrative and sales-related work. It also involves occasional promotion activities such as video content creation and customer engagement.

Key responsibilities

• Manage daily administration, correspondence, filing and document organisation, and prepare letters, reports and meeting notes
• Maintain vehicle sales documents, customer records and transaction files, and track enquiries, reservations, payments and handovers
• Answer calls, messages and walk-in visitors, direct enquiries to the right salesperson and help schedule appointments
• Coordinate meetings and appointments, track administrative tasks and support management
• Support the sales team, maintain lead records and take part in promotional videos, photos and marketing materials
• Prepare administrative and sales-support reports and suggest improvements to filing and documentation processes

Required profile

• 1-2 years of experience in administration, secretarial support, customer service or a related role
• Good organisational, communication, interpersonal and time-management skills
• Professional presentation, customer-oriented attitude and willingness to take part in occasional video recordings and promotional activities
• Nice to have: a degree in a related field, previous experience in an automotive dealership, familiarity with vehicle sales documentation, CRM or digital filing tools, and basic social media knowledge

Required skills

• Proficiency in Microsoft Office (Word, Excel, Outlook) or equivalent productivity tools
• Attention to detail and ability to keep accurate records
• Ability to handle confidential information and manage several tasks with minimal supervision