Technical Support Engineer – Software & Database
Nitech Software Solutions Ltd · Lagos
Job description
About the role
We are looking for a motivated Technical Support Engineer to join our team in Lagos. You will provide first‑line assistance for software and database issues, ensuring smooth operation for our clients and internal users.
Key responsibilities
- Diagnose and resolve software bugs and database problems.
- Perform data analysis and generate reports using advanced Excel functions.
- Document support procedures, solutions, and knowledge‑base articles.
- Communicate clearly with clients and collaborate with team members.
- Adapt to a fast‑paced environment, handling multiple tickets efficiently.
Required profile
- Entry‑level candidates with up to 12 months of relevant experience.
- Strong written and verbal communication skills.
- Ability to work independently and as part of a team.
- Willingness to attend the office at least once a week.
Required skills
- Proficiency in Microsoft SQL.
- Proficiency in MySQL.
- Advanced Excel skills for data analysis and reporting.
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Published 1 month ago
Expires 1 week from now
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Nitech Software Solutions Ltd
Lagos
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