IB Manager

About the role

We are looking for an IB Manager to convert qualified platform customers into active IB Partners. The role involves identifying suitable candidates from company‑assigned clients, introducing the IB Partner Program, supporting onboarding and training, and helping new partners achieve activation and long‑term growth.

Key responsibilities

• Contact and manage customers assigned by the company and identify those with potential to become IB Partners.
• Introduce the IB Partner Program, convert suitable candidates, and guide new partners through onboarding, training and activation.
• Monitor partner activity, client conversion and business performance, providing regular performance and local market feedback.
• Maintain accurate follow‑up records in the CRM system and ensure all partner activities comply with company and regulatory requirements.
• Reactivate inactive or underperforming partners and support their ongoing development.

Required profile

• At least two years of experience in B2C sales, client conversion, customer relationship management or another customer‑facing role.
• Experience managing company‑assigned leads or customer portfolios with strong communication, relationship‑building and objection‑handling skills.
• Proven ability to convert and develop individual customers while managing multiple accounts through structured follow‑up.
• Comfortable working with CRM systems, tracking measurable monthly KPIs and reporting results.
• Fluent in English and local languages.