HR & Admin Officer

About the role

We are seeking a proactive HR & Admin Officer to manage the full spectrum of human resources and office administration functions for our banking operations in Lagos. The role will support recruitment, employee onboarding, performance management, and ensure compliance with labour regulations while overseeing day‑to‑day office logistics.

Key responsibilities

• Coordinate end‑to‑end recruitment and selection processes, including job ads, screening, interviews, and offers.
• Facilitate employee onboarding, orientation, probation monitoring and confirmation.
• Manage performance appraisal cycles and support performance improvement plans.
• Identify training needs, organise internal and external training, and maintain training records.
• Serve as first point of contact for employee queries, handle grievances and disciplinary matters.
• Ensure compliance with HR policies, labour laws and support HR audits.
• Maintain accurate employee records, HR databases and generate monthly HR metrics.
• Oversee office administration, supplies, facilities maintenance and supervise support staff.

Required profile

• HND or equivalent in Human Resources, Business Administration, Industrial Relations or related field.
• Minimum 3–5 years of relevant experience in HR and administration, preferably in banking or micro‑finance.
• Professional membership of CIPM, SHRM, HRCI or similar body is an advantage.

Required skills

• Proficiency in Microsoft Excel.
• Proficiency in Microsoft Word.