Admin Assistant / Customer Advisor

About the role

We are looking for a proactive Admin Assistant/Customer Advisor to support daily operations and provide excellent service to our clients. The role combines administrative duties with front‑line customer interaction in a fast‑moving IT & Telecom environment.

Key responsibilities

• Respond to email, phone and chat inquiries promptly and professionally.
• Create and organise email communications and document folders for easy retrieval.
• Use LinkedIn, Indeed, Glassdoor and client websites to submit proposals and applications.
• Schedule and coordinate client meetings.
• Leverage ChatGPT and AI tools to optimise proposals and documents.
• Maintain accurate records of customer interactions, orders, tracking and returns.
• Collaborate with other departments to resolve complex issues and improve service quality.

Required profile

• Minimum 1 year of relevant work experience.
• Age between 22 and 28, preferably male.
• Typing speed of 30‑35 WPM.
• Excellent interpersonal communication skills.
• NYSC members are encouraged to apply.
• Ability to work independently under pressure.

Required skills

• Microsoft Office (Word, Excel)
• LinkedIn
• Indeed
• Glassdoor
• ChatGPT (AI‑assisted writing)

What we offer

• Competitive monthly salary (NGN 70,000 – 150,000).
• Full‑time onsite position in Marina, Lagos.