Sales Assistant – Retail Fashion

About the role

We are looking for a friendly and professional Sales Assistant to join our fashion retail team in Lagos. You will be the first point of contact for customers, helping them find the right products and ensuring a pleasant shopping experience.

Key responsibilities

• Welcome customers, understand their needs and recommend suitable fashion items.
• Process sales transactions accurately and maintain clean, well‑presented store displays.
• Monitor stock levels, assist with receiving and tagging new merchandise, and inform management of restocking needs.
• Handle customer enquiries via phone, WhatsApp, social media and resolve complaints or forward them to management.

Required profile

• Minimum OND in a relevant field; retail or fashion experience is a plus.
• Strong interest in fashion, good communication skills and a customer‑focused attitude.
• Reliable, punctual, professional appearance and ability to work both independently and as part of a team.

Required skills

• Basic computer skills and ability to use digital tools for sales and communication.
• Proficiency in handling social media platforms for customer interaction.