Front Desk Officer
Peachy Talent Solutions · Lagos
Job description
About the role
Peachy Talent Solutions is seeking a Front Desk Officer to be the first point of contact for clients. You will deliver excellent customer service, manage appointments and help drive bookings and sales.
Key responsibilities
- Welcome clients and provide excellent customer service.
- Manage appointments, bookings, enquiries, cancellations and rescheduling.
- Convert enquiries into bookings and drive rebooking, upselling and cross‑selling.
- Process cash, POS and transfer payments accurately.
- Maintain accurate client and appointment records.
- Coordinate with service providers to ensure smooth client flow.
- Handle client concerns and escalate where necessary.
Required profile
- 1–3 years' experience in front desk, customer service, hospitality, salon, spa or similar roles.
- Excellent communication and customer service skills.
- Professional, well‑groomed and presentable; reliable, punctual and honest.
Required skills
- Proficient with WhatsApp.
- Proficient with POS systems.
- Basic computer applications.
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Published 3 weeks ago
Expires 2 weeks from now
30 views · 0 interested
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Peachy Talent Solutions
Lagos