Front Desk Officer

About the role

Kocia Consulting Limited is seeking a professional Front Desk Officer to be the first point of contact for students, clients, and visitors. The role involves managing reception activities, handling inquiries, and supporting administrative tasks in a fast‑paced education consulting environment.

Key responsibilities

• Welcome and attend to visitors, students, and clients in a courteous manner.
• Answer, direct, and respond to phone calls, emails, and walk‑in inquiries.
• Provide information about the company’s services, admission processes, and study destinations.
• Schedule appointments and coordinate meetings with consultants.
• Maintain a clean, organized, and professional reception area.
• Receive, sort, and distribute mail and deliveries.
• Perform administrative duties such as filing, printing, data entry, and managing office supplies.
• Support social media inquiries and basic customer follow‑up when required.
• Assist with event coordination, student seminars, and other office activities.

Required profile

• Minimum OND, HND, or Bachelor’s degree in Business Administration, Mass Communication, or a related field.
• 1–3 years of experience in a receptionist, customer service, or front‑desk role.
• Excellent verbal and written communication skills.
• Professional appearance and attitude with the ability to work independently and as part of a team.
• Must be able to stay close to Surulere.

Required skills

• Proficiency in Microsoft Office Suite.
• Proficiency in Google Workspace.

What we offer

• Competitive salary package.
• Opportunities for career growth and professional development.
• Friendly and collaborative work environment.
• Exposure to the international education consulting industry.
• Performance‑based incentives.