Customer Service Representative
Apothems Nigeria Limited · Lagos
Job description
About the role
We are looking for a Customer Service Representative to handle client inquiries across multiple channels, provide accurate product information, and resolve issues promptly. The role involves maintaining positive relationships with customers and supporting the sales team.
Key responsibilities
- Respond to customer inquiries via phone, email, social media, and other communication channels.
- Provide accurate information about products and services.
- Handle and resolve customer complaints professionally and promptly.
- Assist customers with orders, requests, and account‑related issues.
- Maintain accurate records of customer interactions and transactions.
Required profile
- OND in any relevant field.
- Excellent verbal and written communication skills.
- Strong interpersonal and problem‑solving abilities.
- Ability to remain calm and professional under pressure.
- Good organizational and time‑management skills.
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Published 2 weeks ago
Expires 1 month from now
40 views · 0 interested
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Apothems Nigeria Limited
Lagos
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