Receptionist

About the role

Essential.NG is seeking a professional Receptionist to be the first point of contact for guests, visitors and clients at its Marina location in Lagos. You will ensure a welcoming atmosphere while handling front‑desk operations efficiently.

Key responsibilities

• Greet and attend to guests, visitors and clients with a courteous and professional demeanor.
• Answer phone calls, respond to messages and manage enquiries and correspondence.
• Process check‑ins, check‑outs, reservations and appointments as required.
• Provide accurate information about the company’s services and facilities.
• Maintain and update guest records and ensure the reception area remains tidy.
• Coordinate with other departments to resolve guest requests and concerns.
• Handle basic payments and administrative tasks.
• Report complaints or operational issues to the appropriate supervisor.
• Perform additional duties assigned by management.

Required profile

• Minimum SSCE/OND or equivalent qualification.
• Entry‑level candidates with up to two years of relevant experience are welcome.
• Strong communication and interpersonal abilities.
• Professional appearance, positive attitude and calm demeanor under pressure.
• Punctual, responsible and customer‑focused mindset.

Required skills

• Basic computer proficiency, especially Microsoft Office.