Front Office Manager
Choice Talents LTD · Lagos
Job description
About the role
The Front Office Manager will lead the reception area of a hotel in Lagos, ensuring every guest receives a warm welcome and seamless service. This role combines guest interaction, administrative oversight, and coordination with other departments to maintain high standards of hospitality.
Key responsibilities
- Greet guests and deliver exceptional customer service.
- Maintain a tidy, well‑stocked front desk with necessary supplies.
- Answer guest inquiries and incoming calls, routing calls and taking messages as needed.
- Receive and distribute letters and packages to the appropriate departments.
- Monitor, organize, and forward email communications.
Required profile
- HND or B.Sc in Hospitality Management or a related field.
- 3–7 years of proven experience in a similar front‑office or reception role.
- Strong written and verbal communication abilities.
- Excellent organizational and multitasking skills.
- Basic knowledge of office administration and bookkeeping practices.
Required skills
- Proficiency with hotel management software applications.
- Strong command of MS Office programs.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Nigeria.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
Published 1 month ago
Expires 1 day from now
30 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Choice Talents LTD
Lagos