Front Desk Officer

About the role

The Front Desk Officer will be the first point of contact for visitors, clients and callers at our Lagos office. You will ensure a professional and welcoming atmosphere while supporting daily administrative operations.

Key responsibilities

• Greet and attend to visitors, clients and guests in a courteous manner.
• Answer, screen and direct incoming phone calls.
• Provide accurate information about the company’s services and handle inquiries.
• Manage appointments, meeting room bookings and maintain visitor logs.
• Receive, sort and distribute mail, documents and deliveries.
• Keep the reception area clean, organized and presentable.
• Assist with filing, data entry, photocopying, scanning and document preparation.
• Coordinate with other departments to ensure smooth communication.
• Handle customer complaints professionally and escalate when necessary.
• Monitor office supplies and request replenishment as needed.
• Maintain confidentiality of company and client information.

Required profile

• Minimum OND in Business Administration, Mass Communication or a related field.
• Entry‑level candidates with at least one month of relevant experience are welcome.
• Professional appearance and a positive attitude.

Required skills

• Proficiency in Microsoft Word.
• Proficiency in Microsoft Excel.
• Proficiency in Microsoft Outlook.
• Proficiency in Microsoft PowerPoint.

What we offer

• Competitive monthly salary (NGN 150,000 – 250,000).
• Full‑time permanent position.
• Opportunity to work in a dynamic construction environment.