Front Desk Officer

About the role

Vale Finance Limited is seeking a professional Front Desk Officer to manage the reception area and provide essential administrative support. This contractor position will be based in the Marina district of Lagos and involves direct interaction with visitors, clients, and internal teams.

Key responsibilities

• Welcome and attend to visitors, clients, and guests courteously.
• Answer, screen, and direct incoming phone calls and emails.
• Maintain a clean, organized, and presentable reception area.
• Receive, sort, and distribute mail, courier deliveries, and other correspondence.
• Maintain visitor logs and enforce security and access procedures.
• Schedule meetings and manage meeting‑room bookings.
• Provide administrative support such as filing, document management, data entry, photocopying, and scanning.
• Monitor and replenish office and reception supplies.
• Liaise with vendors and service providers as needed.
• Assist HR and Administration with onboarding activities and general tasks.
• Handle enquiries professionally and escalate issues appropriately.

Required profile

• Minimum qualification of an OND.
• At least 2 years of experience in a similar front‑desk or administrative role.
• Strong organizational skills and attention to detail.
• Ability to work independently and follow company standards.

Required skills