Account Supervisor

About the role

The Account Supervisor will lead a team of account executives and representatives, ensuring client satisfaction and the successful delivery of marketing programmes. This full‑time position is based in Lagos and offers the chance to shape strategic insights for a diverse portfolio of clients.

Key responsibilities

• Allocate new accounts and tasks to team members and monitor performance.
• Provide guidance, coaching and strategic insight to clients’ programmes.
• Oversee execution, analysis and optimisation of marketing plans.
• Communicate daily with clients to ensure satisfaction and address concerns.
• Review recommendations for advertising and communication campaigns.
• Manage financial aspects of accounts, including budgets, contracts and fees.
• Report on account activities and performance metrics.

Required profile

• Proven experience as an Account Supervisor or similar role.
• Solid account management and customer‑service background.
• Experience in project management and budgeting.
• Familiarity with online marketing and advertising concepts.
• Excellent communication, organisational and strategic thinking abilities.

Required skills

• MS Office
• Social media platforms