Unit Manager - Insurance Sales

About the role

The Unit Manager builds, manages, coaches and drives the performance of a team of Financial Advisors/Marketers to meet agreed sales, recruitment, premium collection and business growth targets. The role sits in Sales & Business Development, reports to the Agency Manager or Branch Manager and is full-time, with location as assigned.

Key responsibilities

• Recruit and onboard Financial Advisors/Marketers, provide orientation, product knowledge and sales training, and develop them for productivity and career growth.
• Set weekly and monthly sales targets, drive achievement of individual and collective production, generate new business through prospecting and networking, and monitor leads, appointments and conversions.
• Lead the team daily, hold regular meetings and performance reviews, identify underperformers and recognise high performers.
• Coach on prospecting, presentations, objection handling, closing and customer relationship management, and share sales strategies.
• Support clients with follow-up, policy reviews, renewals and referrals, and promote retention and long-term relationships.
• Monitor renewal premium collections, track lapses and support policy persistency.
• Prepare weekly and monthly production reports, analyse performance gaps and implement corrective actions.
• Ensure compliance with company policies, regulatory requirements and ethical standards, and protect customer information.

Required profile

• Minimum of OND/HND/Bachelor's degree or equivalent.
• Previous experience in insurance, financial services, sales, marketing or business development is an advantage.
• Good knowledge of insurance products and the Nigerian insurance market is an advantage.

Required skills

• Strong leadership, recruitment, sales management, coaching and team-building skills.
• Excellent communication and interpersonal skills, and strong sales and negotiation abilities.
• Target-driven, with strong organisational and problem-solving skills.