Transport Planner (Full Time)

About the role

The Transport Planner is responsible for route planning, schedule management, and load optimization within Jumia's logistics network, working closely with dispatch, warehouse, and 3PL teams to ensure efficient, cost‑effective, and on‑time movement of shipments. You will use Jumia's logistics systems to create dynamic routes aligned with real‑time demand and delivery SLAs.

Key responsibilities

• Plan and optimize daily transport routes and vehicle allocation to maximize fleet efficiency and minimize delays.
• Utilize Jumia's logistics systems (e.g., TMS) to create and adjust dynamic routes, aligning with real‑time demand, traffic conditions, and delivery SLAs.
• Publish daily and weekly capacity plans based on shipment volume and size mix (small/medium/bulky).
• Coordinate pickup and delivery schedules with dispatch teams, warehouse operations, and third‑party logistics partners.
• Track key metrics such as on‑time delivery rates, fuel efficiency, vehicle utilization, and route adherence; recommend adjustments based on data trends.
• Support cost‑saving initiatives by identifying inefficiencies in routing and load planning.
• Assist in resolving scheduling conflicts, exceptions, and delivery escalations in coordination with dispatch and customer service teams.
• Maintain accurate planning records and prepare regular reports on route performance, capacity utilization, and plan adherence for management review.

Required profile

• Bachelor's degree in Logistics, Supply Chain Management, Operations, or a related field (preferred).
• Experience in logistics, transportation planning, or dispatch operations.
• Proficiency in Transport Management Systems (TMS), route optimization software, and Excel/data analysis tools.
• Strong analytical and data‑driven approach to problem‑solving, with experience in KPI tracking and route performance analysis.
• Understanding of supply chain operations, last‑mile delivery challenges, and e‑commerce logistics requirements.
• Strong organizational skills and attention to detail, with the ability to manage multiple planning priorities simultaneously.
• Good communication skills to coordinate effectively across dispatch, warehouse, and 3PL stakeholders.
• Must have NYSC certificate or possess a valid exemption letter.

Required skills

• Transport Management System (TMS)
• Route optimization software
• Microsoft Excel
• Data analysis tools

What we offer

• A unique experience in an entrepreneurial yet structured environment.
• Opportunity to have a strong impact in building the African e‑commerce sector.
• Chance to join a highly professional and dynamic team.
• Unparalleled personal and professional growth with a focus on training the next generation of leaders.